Dear George,
Please find our feedback regarding cab & driver provided by your company.
1. Innova cab was in good condition
2. Driver Mr. Reji was very good & co-operated well,
Thanks & Regards, Pradeep Basi,
J-148,Rajani Garden
New Delhi
Email : pradeepbassi1963@yahoo.co.in
Cab used :A/C Innova
Days with us :17 Till 23rd June 14,
.
Dear George,
Please find our feedback regarding cab & driver provided by your company.
1. Innova cab was in good condition
2. Driver Mr. Reji was very good & co-operated well,
Thanks & Regards, Pradeep Basi,
J-148,Rajani Garden
New Delhi
Email : pradeepbassi1963@yahoo.co.in
Cab used :A/C Innova
Days with us :17 Till 23rd June 14,
.
Dear George,
It was s great trip. Especially the driver Mr. John was very good and he made our tour successful. Vehicle was too good. Thanks.
Thanks & Regards, Samir Ujjwal
Samkan_2000@rediffmail.com
Vehicle: 12 Seat Tempo Traveller
Days with us: 6th Till 11th June 14.
Dear George,
Car and driver both were nice and we didn't faced any problem.
Thanks & Regards, Abhay Kr. Jain
(Mumbai)
Email:naulakha@rediffmail.com
Cab used : A/C Innova
Days with us:7th Till 16th June.
Dear George,
Sorry for the late response.
Anyway this was a fabulous trip and wrt Cab & Driver, I am very much satisfied.
Thanks & Regards, Mr.Kirti Das
(Mumbai)
Email: kirtidas.imca@gmail.com
Days with us 23 Till 28th May 2014
Vehicle Used: A/C Mahindra Xylo
Dear Mr George,
Greetings !
We would like to thank you for arranging such a wonderful driver Sudhi along with a comfortable car which was very spacious. Sudhi was very co – operative and helpful throughout our trip. He guided us with the sight seeing locations everywhere.
I would like to recommend your services to all my clients visiting Kerala.
Thanks & Regards, Manasi Das
Managing Director
Nayaonika Pvt Ltd
D1C-59B, Janak Puri
New Delhi -110058. India
Dear Team,
Cab was Clean & well maintained, Driver Ajith was well behaved & took us to all places of interest
Thanks & Regards, Ashutosh Singhania (Director)
Singhania Fabexports Pvt. Ltd.
701/702 Mittal Commercia
Off M V Road, Marol, Andheri – East,
Mumbai – 400 059 INDIA
Dear Team,
Regarding Tempo Traveller it was very clean & in good condition. Driver Mr.Gopi has taken extra care in keeping the vehicle clean .Houseboat experience was nice, the boat was new & we enjoyed the food. Overall everything was fine , will definitely recommend your services to my friends & relatives looking for kerala trip.
Regards, Mr. Kakani Srinivas Rao & Team
Development Officer,
LIC of India
Sattenpalli ,Guntur (District)
Andra Pradesh, PIN- 522403
Package : A/C 25 seat Tempo Traveller & 4 BDR Houseboat
Days with us :29 May Till 2nd June 2014
Hi Team,
Thanks for all coordination; entire trip was awesome special thanks to Mr.kevin & crew for making our houseboat experience mind-blowing.
Regards, Mr. Jeevan Raj,
CB-HR
Standard Chartered Bank,
PO No 58, Armenian Street,
Chennai 600001,
Phone: 044-25350**6
Dear George,
Everything went fine , I have filled the feedback form and handed over to driver Sudhi.
Any ways for your email queries my reply driver Sudhi co-operated well & we enjoyed the trip.
Regards, Hitesh Purohit
Emai. cahiteshpurohit@gmail.com
Dear George,
Sorry for the delay in sending the feedback I was outstation and not able to reply to your feedback mail. Pls find my feedback regarding Kerala tour package .First let me thank you for organizing our trip schedule, initially we were planning for 11 days & based on your suggestion we squeezed our trip to 8 days which saved our time & money definitely acknowledge this was right decision. The hotels suggested were really amazing in terms of service, rooms provided especially Ranger woods Thekkady was the best. Driver Mr.Biju acted as a guide & was friendly which made our trip fantastic, once again thanking for the best service offered will recommend your services to the needed..
Regards, Mr. Murali C.R,
Marketing Manager,
Matrix Cellular (International) Services Pvt Ltd,
7 Khullar Farms, Mandi Road,
Mehrauli, New Delhi-110 030,
Tel +91-11 2**00000.
What our customers say
Dear George,
Below is our feedback,
Thanks & Regards, Client : Mr. Pravanjan
Email: pravanjana@gmail.com
Cab used: A/C Mahindra Verito
Days with us : 25th Till 27th July.
Dear George,
Thanks for sending us nice vehicle, Driver Mr.Balagopal was very co-operative.
Dear George,
Vehicle was in good condition, Driver Anish is very cooperative.
Thanks & Regards, Client: Mr. Neeraj Mahajan
Email : neerajmahajan1969@gmail.com
Dubai / Phone : 0097150*845181
Vehicle used : 12 seat A/C Tempo Traveller
Dear George,
Please find the feedback for the 12 seat Tempo which we hired from your company.
Vehicle was good, A/C & Music System was also good. Driver Anish was a good guide too.
Thanks & Regards, Mr. Manish
Naval Base, Cochin
PH: 088*5234028
Cab used:12 seat Tempo traveller
Dear George,
We thoroughly enjoyed our Kerala trip and we are very happy with the service provided by your company.
The Cab was almost new and in good condition. The Driver Mr. Sudhi was very good and he guided us very well throughout our trip of 7 days.
He is very friendly and surprisingly spoke hindi quite well. We would definitely recommend your service and especially Mr. Sudhi to all our friends and relatives and would like to be repeat clients for you, whenever it happens in the future.
Thank you for your excellent service and all the best to you for the future.
Thanks & Regards, Prem Prakash.
Email: prakash.prem1@gmail.com
New Delhi
Cab used: A/C Indigo
Days with Us: 9th Till 15th Aug
Hi Team,
We are very much satisfied from your company service. Driver Mr. Ajith was friendly & guided us during sight seeing. Tempo was in good condition as promised.
Thanks & Regards, Client : Mr. Subash
Email : subashdewrd@yahoo.co.in
Pune (Maharastra State)
Vehicle used: 17 seat A/C Tempo Traveller.
Days with us : 12th Till 19th Aug
Hi Team ! ,
Feedback.
Car was very clean and yes A/C was in good condition. Driver also friendly and punctual.
Dear George,
We had a very good experience with your services.
The cab offered was very comfortable and in good condition. There was no problem in the entire journey anywhere.
Our driver Mr. Sudhir was extremely helpful and cordial. He was very well mannered and nice natured. He helped us plan our trip in a very nice and efficient way. He also helped us choose good places to eat and do sightseeing.
Overall we feel that the entire trip turned out memorable, thanks to Mr. Sudhir and we would certainly recommend you to our friends and family.
Thanks & Regards, Ms.Rashmi Priya
Bangalore
Email: rashmichoudary2005@gmail.com
Cab Used: A/C Indigo
Days with us: 24th Till 30th Aug.
Dear George,
Vehicle was clean and in good condition.
Abhijith was friendly and guided my family very well. they felt safe with him.
Thanks George for the service.
Thanks & Regards, Client : Mr.Meet Makadia
Mumbai
Emai:meetmakadia@yahoo.com
Vehicle Used: A/C Indica
Days with us: 29th Aug Till 3rd Sept.
Dear George,
The cab was well maintained and so clean and Mr.Balagopal was so friendly and guide us throughout the journey.
Special thanks to Mr.Balagopal to guide us throughout our tour.
Thanks & Regards, Client : Mr.Dhirendra Singh
Email: dhirendrasingh2003@gmail.com
Kolkotta.
Cab used: A/C Verito
Days with Us :2nd Till 9th Sept.
Dear George,
Please find our feedback regarding cab & driver provided by your company.
1. Innova cab was in good condition
2. Driver Mr. Reji was very good & co-operated well,
Thanks & Regards, Pradeep Basi,
J-148,Rajani Garden
New Delhi
Email : pradeepbassi1963@yahoo.co.in
Cab used :A/C Innova
Days with us :17 Till 23rd June 14,
.
Dear George,
It was s great trip. Especially the driver Mr. John was very good and he made our tour successful. Vehicle was too good. Thanks.
Thanks & Regards, Samir Ujjwal
Samkan_2000@rediffmail.com
Vehicle: 12 Seat Tempo Traveller
Days with us: 6th Till 11th June 14.
Dear George,
Car and driver both were nice and we didn't faced any problem.
Thanks & Regards, Abhay Kr. Jain
(Mumbai)
Email:naulakha@rediffmail.com
Cab used : A/C Innova
Days with us:7th Till 16th June.
Dear George,
Sorry for the late response.
Anyway this was a fabulous trip and wrt Cab & Driver, I am very much satisfied.
Thanks & Regards, Mr.Kirti Das
(Mumbai)
Email: kirtidas.imca@gmail.com
Days with us 23 Till 28th May 2014
Vehicle Used: A/C Mahindra Xylo
Dear Mr George,
Greetings !
We would like to thank you for arranging such a wonderful driver Sudhi along with a comfortable car which was very spacious. Sudhi was very co – operative and helpful throughout our trip. He guided us with the sight seeing locations everywhere.
I would like to recommend your services to all my clients visiting Kerala.
Thanks & Regards, Manasi Das
Managing Director
Nayaonika Pvt Ltd
D1C-59B, Janak Puri
New Delhi -110058. India
Dear Team,
Cab was Clean & well maintained, Driver Ajith was well behaved & took us to all places of interest
Thanks & Regards, Ashutosh Singhania (Director)
Singhania Fabexports Pvt. Ltd.
701/702 Mittal Commercia
Off M V Road, Marol, Andheri – East,
Mumbai – 400 059 INDIA
Dear Team,
Regarding Tempo Traveller it was very clean & in good condition. Driver Mr.Gopi has taken extra care in keeping the vehicle clean .Houseboat experience was nice, the boat was new & we enjoyed the food. Overall everything was fine , will definitely recommend your services to my friends & relatives looking for kerala trip.
Regards, Mr. Kakani Srinivas Rao & Team
Development Officer,
LIC of India
Sattenpalli ,Guntur (District)
Andra Pradesh, PIN- 522403
Package : A/C 25 seat Tempo Traveller & 4 BDR Houseboat
Days with us :29 May Till 2nd June 2014
Hi Team,
Thanks for all coordination; entire trip was awesome special thanks to Mr.kevin & crew for making our houseboat experience mind-blowing.
Regards, Mr. Jeevan Raj,
CB-HR
Standard Chartered Bank,
PO No 58, Armenian Street,
Chennai 600001,
Phone: 044-25350**6
Dear George,
Everything went fine , I have filled the feedback form and handed over to driver Sudhi.
Any ways for your email queries my reply driver Sudhi co-operated well & we enjoyed the trip.
Regards, Hitesh Purohit
Emai. cahiteshpurohit@gmail.com
Dear George,
Sorry for the delay in sending the feedback I was outstation and not able to reply to your feedback mail. Pls find my feedback regarding Kerala tour package .First let me thank you for organizing our trip schedule, initially we were planning for 11 days & based on your suggestion we squeezed our trip to 8 days which saved our time & money definitely acknowledge this was right decision. The hotels suggested were really amazing in terms of service, rooms provided especially Ranger woods Thekkady was the best. Driver Mr.Biju acted as a guide & was friendly which made our trip fantastic, once again thanking for the best service offered will recommend your services to the needed..
Regards, Mr. Murali C.R,
Marketing Manager,
Matrix Cellular (International) Services Pvt Ltd,
7 Khullar Farms, Mandi Road,
Mehrauli, New Delhi-110 030,
Tel +91-11 2**00000.
Galaxy holidays,
Thanks for all the support Given to us.
a) Feedback on the Response Time from Galaxy holidays: was nice experience, time for us was short as comming from munnar half day went.
b) Accommodation Feedback: Bellmount was nice but in rooms many flaws was there like one room the fan was ot working and other washroom as not proper.
c) Transportation Feedback:awesome and sandeep is really a nice person who took us very smoothly and showed all places. it was tooo good.
d) Feedback on Other Arrangements & Sight Seeing :was very nice and comfortable.
e) Areas of Improvement :not as such.
and would like to inform that your service was very nice we appreciate a lot and would like to be associated with you for further holidays in kerela or in some other place if you have the same.
Regards,
Taposhi Mukharjee
9967569500
Days with us : 9th Till 13th May 2014.
Galaxy holidays,
Cab condition was excellent; Driver was very co-operative, soft & has a good knowledge about the area.
In Total we had excellent experience with driver Mr.Reji.
Regards,
Ashok Kumar Avasthi
Group Leader-eCredit Projects
Tata Consultancy Services
19/121,Satyam Vasundhara
Ghaziabad
Cell:- +9198102668**
Email: ak.avasthi@****.com
Days with us:7th Till 13th May 2014
Cab Used: A/C Innova
Dear George,
We are happy with your services, everything went fine. Driver Mr.Aneesh was very polite & cordial.
Tempo Traveler vehicle was clean & in perfect condition as promised.
So thanking your company for the wonderful services provided to us will refer to my friends.
Days with us : 4th Till 9th May 2014.
Vehicle Used: 12 Seat Tempo Traveler
Hello Team,
Feedback: Cab was good as assured & driver Abhilash cooperated well.
Mr.Premal Dharod
Mob:98211**526
New Delhi
26th Till 7th May 2014
Cab used:Etios
Dear george,
Feedback: Regarding vehicle no complaints. Driver Mr.Santhosh was well mannered & acted as guide for our sightseeing.
Mr.Kapil Khandelwal
Mumbai
Email:KKapil23@****.com
Days with us: 12th Till 20th April 2014.
Vehicle used: 12 Seat Tempo Traveler.
Hi George & Team,
Extremely sorry for delayed response to your request.
We had amazing experience during our trip in Kerala. You helped us to have customized plan for our taxi service needs. Car provided to us was superb, and above all driver Jomon is brilliant in his driving skills and helped us with wonderful options to get most out of our trip. I would recommend your service to my family and friends. Thanks for letting us avail your service.
Amit Kothari
Email:Kothari.wit@yahoo.com
Bangalore
Days with us:24th Till 30th April 2014
Cab used: Evalia
Hi George & Team,
Please find our feedback regarding the cab & driver sourced from your organization.
Cab was in good condition & driver Mr.Biju was very professional. He cooperated with us very well.
Overall everything went fine, Thanks.
Mr.Udaykiran Kotha
AVP | Business Engineering
DBOI Global Services Private Limited
Business Engineering
Bldg8, Velankani Tech Park, Electronic City, Hosur Road, Bangalore
Email udaykiran.kotha@****.com
Tel - 91-0-966336**17
Days with us:18th Till 20th April 2014.
Cab used: A/C Indica.
Dear Rakesh,
Thanks for your organizing our nice holiday efficiently, and I am sending you some of the memorable gifts/photos of Kerala, that I have collected taken.
I would also request you to send me bill for Rs.35,000/- showing the service tax amount, as applicable for my accounting purpose.
Regards,
Kanai Banerjee
http://www.enconengineers.in/
Encon Engineers
1A Thomas Manor, 88 Richmond Road,
Bangalore -560025, India
Land: +91 80 22249220
Mobile: +91 9845171951
Days with Us : 15th March to 22nd march
Hi,
Your cab quality is very good.
Drivers behavior is also good.
Vandana Ahlawat
New Delhi
Email:vandanaahlawat****@gmail.com
Days with us : 6th Till 14th April 2014
Dear Mr.Rakesh
First of all let me say the trip was awesome.
Rooms were clean and food was amazing, the journey in the backwaters is a one of a life time experience. Liked the friendly staff. Crew is very polite and helpful. Locations are superb.
Thanks for making our family holiday a pleasant one. We will come back shortly with more family members and friends.
Best Regards
Ramesh J
Ralco Synergy P Ltd
A/6/4 Gemini Parsn Manere,
442 Anna Salai,
Chennai 600006.
Hand Phone : +91 9840***005 Land Phone : +91 44 42***154
Email : ralcochn@sify.com, ramesh@ralcoindia.com
(Give me your complete details of the company I want to put a review on the trip advisor also)
Dear Mr. George,
Please find the feedback regarding innova cab & driver provided by you.
Quality of cab was excellent,Driver Mr.Reji was very polite,courteous and very safe driving. We are fully satisfied by the service will recommend to others.
Sukhjot Sing Toor
152,New Sunder Nagar
Ludhiana
Email: sstoor****@yahoo.com
Days with Us :8th Till 14th April 14.
Dear George,
Pls find my feedback
Driver was of good nature and well behaved.
Cab was clean and good road worthy.Except there is a strong need for FILM on windows due to excess heat n sun.If regulations do not permit than there are film available with more light shades and tints.Same way Window net shades be provided to avoid excess exposure to sun baking.
Suggestion: latest HINDI/ENGLISH MUSIC CD/USB be provided for entertainment. CAPT JS CHAUHAN
B-102,JASPER
HIRANANDANI ESTATE
PATLIPADA
THANE (WEST)- 400607
MAHARASHTRA
Email: captjsc@****.com
Days with us 7 till 13th April 14
Dear Team,
Please find our feedback, Vehicle was in good condition, driver Mr.Raigon was friendly.
Regarding Houseboat: Excellent service, only one thing to clarify houseboat was stationed at one place for some time, later was clarified by Mr. George that it was due to Govt. regulations because fishing nets are used at that time and houseboat travel will affect their fishing nets. Over all nice experience, thanks for your service.
Prakhar Tripathi
HR Advisor | CIB, AM & PWM
Deutsche Bank AG, Filiale Mumbai
Human Resources
Nirlon Knowledge Park, 400063
Goregaon (East), Mumbai, India
Mob: 99205**532
Email prakhar.tri**thi@****.com
Days with us 26 till 31st March 14.
Thank you Galaxy Holidays !
We enjoyed the service. The drivers were extremely polite, aware of various places, helpful and shared enough information regarding places around. The cars were in great condition and made the journey comfortable.
the service from the time of bookings to getting the details of the cars, drivers etc was very prompt and transparent.
Overall a great experience. And No complains.
Regards,
ankita mehta
crazyanks***@gmail.com
Days with Us : 15th March to 22nd march
Dear George,
We are back from our Kerala tour, vehicle was good, thanks for upgrading to Indigo. Driver Sudhi was well behaved person.
Thanks for your services.
Mr. Maloy Maji
(Mumbai)
Email:maloy.maji@in.***world.com
Days with us: 21 till 25th March 14.
Hello we are a group of 7 adults consisting of 2 families. we had our trip 3 n 4d to munnar and boat house during last week. The total trip was organised by Galaxy Holidays Mr Rakesh. Pl note the total trip was organised over phone/email two months in advance. The arrangements were excellent and so prompt that we never had any trouble during the entire trip. From the time we get down from bus,pick up by innova, refreshment arrangement, travel to munnar, stay at hotel, every thing is organised in a professional way. The boat house is ultimate. we got 3BR house boat with roof top sit out, TV, Music system etc. Food is tasty. Overall the organisation of the trip is excellent.
K Srinu
DRDO Bangalore
srinivasulu.****@gmail.com
Dear George,
Thanks for arranging nice & new tata aria , travel was very comfortable .
Convey my regards to driver Jomon he took us to all places of interest and explained in detail.
Amith Kothwari
Bangalore
Email: kothari_wit@****.com
Days with Us 24 till 30th March
Hi George,
It was a pleasant journey. Driver is a very nice and courteous and well behaved person. We would rate him 10 on a scale of 10. Regarding vehicle, its a comfortable vehicle and was in extremely good condition.
Thanks for sending such a nice driver with good vehicle.
Rohit Kumar
Bangalore
Email:ryadav****@gmail.com
Days with us 18/3/14 till 20/3/14
Hi Team,
Feedback from us ,
Excellent behavior n service by Kochumon. Cab quality was also very good.
RUPAK GIRI
Mumbai -Tata Telecom
Reshmi - Mumbai-Unilever.
Email:Rupak****@tatatel.co.in
Email:reshmi****@unilever.com
Days with us :10th Till 15th April 14.
Hi,
Mr.George please find my feedback.
1. Quality of cab : Good, as per my expectation
2 .Driver Behavior : Very friendly and co-operative.Special thanks to Anish
3 Response from us : A bit of hussle diue to permit issue. O/w absolutely all well. And thanks for upgrading to Indigo. It worked well
4 Any suggestion for area of improvement : Driver should have recommended route maps and list of sight seeing places.
Varun Gupta
C/o GMGR India Pvt. Ltd.
J-3, Block B-1, Mohan Co-operative Industrial Estate
Mathura Road, New Delhi -110044
E mail: varungupta**@gmail.com
Hello Mr. Rakesh.
How r you? We enjoyed very well during our Kerala tour, very happy with your service.
We will definitely recommend you if we have any query in future. We didnt get any further message regarding 500 rupee notes from your side so I hope things must be settled down.
mail id: dewan*****@yahoo.co.in
Thanking You!
Chirag Dewan
Scientist Er ISRO Ahmedabad.
Hi Rakesh
We have reached Dubai safely. Thank u for arranging the trip.
We had a good time. I had given the balance amount to Manoj the driver ,hope you have received it.
Regards,
Ahmareen
amree***@gmail.com
Dubai
Dear Mr. George,
Thanks a lot for your services while travelling Kerala . It is really the land of "God's own country". our team enjoyed a lot . Please remember we took a a/c tempo traveler on rental basis from Kochi for 8 nights 9 days i.e. from 18/02/2014 to 26/02/2014 . We covered Kochi-Munnar-Kumily-Alleppy-Kanyakumari- Trivandrum.
Driver Mr. Rathish was polite and helped us in sightseeing, would definitely refer your services to my friends and relatives planning for a trip to kerala.
Bikas Biswas
Mob:091**584215
Kolkotta
Hi,
Rakesh & George.
At the outset let me thank you guys for organizing such a wonderful trip in kerala.
Our trip to kerala can not become memorable without your team coordination.
Everything went fine as promised . I think the USP of your team is the quick & prompt response for all queries.
All phone calls were attended and replied on time. Last but not least convey my regards to Mr.Anil he was polite and showed us all places of interest, his driving is excellent,We could feel the safe way of travel , no over speeding or reckless driving . Once again thanking you all for the services rendered will refer to my friends.
Athul Abraham :
Infosys, pune
Mobile : +91952**69800
Mail : Athul_Abraham@infosys.com
Dear George,
Thank you so much for arranging nice vehicle and stay at thekkady.
Especially would like to thank you for the awesome hotel rooms at ranger woods.
Thanks again!!
Cheers! !
Vinayak Divte
vinayakd.ace@gmail.com
( Mumbai)
a) Feedback on the Response Time from Kerala Houseboat
Gandhiji has said " KAL KARE SO AAJ AUR AAJ KARE SO ABHI " Rakesh and his team follows this in its true sense. Whether it was receiving my calls 10 times in a day or calling me back immediately on not being able to answer my cal, we always got a quick and an effecient response from them.
b) Accommodation Feedback
The Accommodation of each place was awesome. We got an experience of staying in cottages, 5 star and the best houseboat as well. In fact on one of the occassion when we were dissatisfied with one of our rooms Rakesh took no time on taking a quick action on giving us a replacement.
c) Transportation Feedback
The tranportation was I guess the USP of their team. We got the best driver cum guide cum entertainer for our trip. The driver was well skilled with his driving that made the journey quite comfortable and fun.
d) Feedback on Other Arrangements & Sight Seeing
Every place that we visited were mindblowing and breathtaking. The best part was the right information given to us by them thus even making our money and time spend effeciently :P :)
e) Areas of Improvement :
I really need to think on this so kindly give some time on this. Howvever one thing is to market ur company well, you still have to use a lot more sources.
If you have a great memory to share along with a couple of photographs taken on vacation, we would be glad to put it on our website.
Reigeon and u made our trip the most memorable one we could ever have :)
I want to comeback to kerala because of all the best experiences and memories u have given to us. Reigeon also shares a big reason to that.
Parag Jain & Bhavika jain
paragjain2626@yahoo.com
Mumbai
Days with us: 12/2/2014 to 19/02/2014>
hi,
the experience was very good...
driver and cook were very nice... Asha Singh
aashiana2011aryan@gmail.com
Days with us: 22/22/2014 to 23/02/2014>
ya we had a great time in boat house.....
thank you very much ....
that too food and services are very good..... you guys made our trip very memorable...
thank you.. Ashwath Swaminathan
Phone:9884106031
ashwath.sn@gmail.com
Hi Sir,
Sorry was busy and forgot to reply you the feedback.
Our India trip was great indeed we very much enjoyed especially at Houseboat and Ooty.
Houseboat was superb, hospitality was very good at houseboat and the food was superb too. We really enjoyed at houseboat. We will never forget our trip. Thanks to you and your team for giving best houseboat package. We will come back again to Kerala for houseboat if we plan to go again.
Mr Santhos had given us very much info about Kerala and Ooty.
I will contact you again in future if I choose to go for vacation at India.
Thanks again.
Regards,
Ms Kogi
Admin Executive
Soft Device Sdn Bhd10, Jalan DBP,
Dolomite Business Park,
68100 Batu Caves,Selangor, Malaysia.
Tel : +603 6185 1170 Ext:23
Fax: +603 6184 2190
Email: kogi@soft-device.com
Days with us: 31/01/2014 to 4/02/2014
Hi Rakesh,
Sorry for my delayed response. Here is my feedback as I also shared verbally with you earlier.
I don't know much about Galaxy Holidays. But, I know yourself as I had primary contact with you.
I can say that my every interaction with you was pleasant. You have been highly responsive, very collaborative, flexible, transparent, trustworthy and polite. Right from the time where I first got in touch with you, I got a feeling that you had a genuine interest in making my holiday comfortable and memorable.
There was no intrusive communication, which is often seen in most of the travel agencies when they try to oversell.
Your recommendation on the sequence of visit to destinations that I wanted to cover during 6-7 days in Kerala was just right. Your helped in organizing a full taxi for 6 days of my stay in Kerala was timely, which not only saved some cost but also made the journey convenient as the resorts where I had done bookings (especially in Munnar) were located remotely.
My daughter, whose birthday was the reason for this holiday, enjoyed thoroughly, especially the houseboat experience.
You accommodated our request of organizing Veg and local Non-Veg items for lunch and dinner on the houseboat and it turned out to be extremely delicious. We could even enjoy local fish items purchased freshly in the night and prepared nicely by the cook on the houseboat for the dinner.
And all of this (houseboat and taxi) was organized at the last minute. I wish I could have contacted you much earlier for assistance with my entire trip booking.
Anyways, I would have no hesitation in recommending your services to my friends and colleagues. In fact, I have already spread the word.
I also got a very pleasant experience about Prashant, the cab driver. He was very professional. He knew the roads at all the destinations and enroute very well. He was not only a safe and skilled driver but he also acted as a guide for us suggesting places to visit locally, suggesting local sightseeing itinerary as per our timings, choice and convenience. He also arranged a jeep safari in Munnar wherein we could enjoy sight of some wild animals. An icing on the cake!
All in all, it was pleasant experience and service from you. I have got a good contact now for my next holiday in south and I will be sure to reach out to you.
Wish you and your dearest n nearest ones a Very Happy New Year 2014!
Regards,
Deven Kanade,
Bangalore
deven.kanade@yahoo.com
Days with us: 27/12/2013 to 01/01/2014
Hi Rakesh and Goerge,
Sincere apologies for providing feedback late.
The trip arranged was absolutely fantastic and was more than our expectations, right from the arrival till our departure at Kochi Airport.
Not only arrangements were good, but Mr. Rakesh was always remain in touch and responded well through entire tour as well as pre-tour, which make us believe safe and trustworthy.
Both Hotels referred to us i.e Silver Tips in Munnar and Rangerwood Nature Castle in Thekkady was nice and luxurious.
Only in houseboat, it need to be improve a bit on honeymoon arrangements and AC remot